Terms of service

Terms of Service

By using this website and placing an order, you agree to these Terms.

1) Orders & Payments

  • Orders are confirmed only after successful payment.
  • We reserve the right to cancel or refuse an order if we suspect fraudulent activity, incorrect pricing, inventory issues, or other circumstances that may affect the order.
  • If an order is cancelled, any payment received for that order will be refunded.

2) Product Information

We make every effort to display our products, descriptions, sizes, and colors as accurately as possible. However:

  • Colors may appear slightly different depending on your screen, device, and lighting conditions.
  • Measurements may vary slightly due to manufacturing tolerances.
  • Product details may occasionally be updated or changed without prior notice.

3) Shipping & Delivery

Estimated delivery times are provided in our Shipping Policy.

Delivery times are estimates and are not guaranteed. Delays may occur due to customs, holidays, weather conditions, carrier delays, or other circumstances outside our control.

4) Incorrect Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If an order cannot be delivered because of an incorrect, incomplete, or invalid address provided by the customer, we are not responsible for the resulting delivery failure, delay, loss, or return.

5) Returns & Refunds

All returns, exchanges, and refunds are governed by our Return & Refund Policy.

Please review our Return & Refund Policy before placing an order.

6) Prohibited Use

You agree not to:

  • Misuse or interfere with the website.
  • Attempt to gain unauthorized access to any part of the website or its systems.
  • Use the website for fraudulent or unlawful purposes.
  • Violate any applicable laws or regulations.

We reserve the right to restrict or terminate access to the website if these Terms are violated.

7) Contact

For any questions regarding these Terms or your order, please contact our support team:

Email: support@ryvelabrand.com